Reduce no-shows with WhatsApp + phone (Mindbody studios)
No-shows cost studios money and create scheduling chaos. An assistant on WhatsApp and phone can remove friction and keep clients informed so fewer bookings fall through.
What helps in practice
- Instant answers when clients have last-minute questions
- Clear cancellation instructions without waiting for staff replies
- Consistent policy reminders (late cancel, waitlist rules, etc.)
Keep it simple
The goal isn’t “more automation.” It’s fewer missed messages and fewer confusing moments that lead to drop-off. WhatsApp and phone are familiar channels, so clients follow through more easily.